I recently was stranded when our jeep quit running. After talking to Brian, he told me the name of a couple of tow companies to call in the area. The only issue was that it was close to Waterloo Automotive closing time and our jeep had the top off and it was going to rain that evening. Brian volunteered to stay after their normal closing of 5:30 pm so that the jeep could be towed to Waterloo Automotive and be put inside their garage until the next morning. Brian not only stayed late, but also gave me a ride to my house which was close by. It is hard to find this kind of service this day. He went above and beyond to help me out.