Waterloo Automotive

I recently broke up with a well known auto shop in the area. I don’t want to name names, but it rhymes with Cobbs. They were constantly recommending services and I always needed new filters. I stumbled upon Waterloo Automotive after getting my side view mirror knocked off. They were so kind and let me know they don’t really do body work, but they recommended a local shop that does. So I knew I had to come back from that alone. I came in for my first oil change and received the warmest welcome. They explained everything, and guess who didn’t need new filters! Well I actually did, but only because Cobbs installed the wrong size previously. In addition, they secured my skid plate that Cobbs left bolts off of. I’m a single lady who works on one income and the security of knowing they care about my car and my money is something I cannot thank them enough for!! Don’t wait any longer, schedule your appointment now!

What can I say that hasn't been said. As always, a great job by Josh, Sean, Austin and the entire staff at the best vehicle repair facility in Monroe County.

Friendly and knowledgeable. They don’t try to upsell me on stuff I don’t need. Good value for money.

They were very friendly to me and were very good checking my truck, Told me the problems and the cost before they started. Good place to make friends with, makes you feel they welcome.

Very polite and helpful front office staff. You most likely will need an appointment but they are very timely. High tech diagnostic tests as well.

Recently got my cars heater fixed here. The employees who work here were exceptional. They were honest with me about pricing from the start and very thorough in their inspections of the car and gave very detailed feedback on all issues. They are completely fair and trustworthy in their work quality and pricing. I got quoted to fix the same problem at suntrup ford in Waterloo and they wanted 3x more than what Waterloo automotive charged me. They also fixed it way faster than I thought they would and got my car right back to me. They made a customer for life, I’ll never take my cars anywhere else.

I've always had exceptional service when I take my vehicle go Waterloo Automotive. I've taken my vehicle to Waterloo Automotive since 2009. I had my vehicle at their shop this week and they explained everything that they were going to do. They are very trust worthy.

My first job here Not a big job but was amazed got my truck in shop first thing next morning Fixed a wiring issue a smart and inexpensive way Excellent service I will go back there next time I need repairs A very professional place for auto repair