5

My first job here Not a big job but was amazed got my truck in shop first thing next morning Fixed a wiring issue a smart and inexpensive way Excellent service I will go back there next time I need repairs A very professional place for auto repair

Thank you for choosing us, John! We're thrilled to hear about your positive experience with us. It's our goal to provide excellent service and a professional atmosphere. We look forward to helping you again in the future!

- Waterloo Automotive
5

Brandon and the staff at Waterloo Automotive were able to get me right in on a tight schedule and provided quality and professional workmanship. They even provided transpotation home whle repairs were made. Great service and overall experience.

Thanks for sharing your experience Greg! We agree that Brandon and our team members are pretty awesome. Glad we were able to help your family out. We're always happy to do whatever we can to help!!

- Waterloo Automotive
5

My go-to garage! Great service! Very knowledgeable, & quick service. Thanks Brandon

Very happy to hear this Mike. We'll make sure Brandon hears your kind words. Glad we were able to hit the mark on your vehicle. Thanks again!!

- Waterloo Automotive
5

This review is long overdue. Waterloo Automotive is a shop I’ve been going to for a little over five years. What I can tell you about this shop, and every employee, is that they truly care. I have never once felt taken advantage of. With every service they send a detailed report before they call. They do this so that you can have a full understanding before you make a decision. Waterloo Automotive has fit me in multiple times last minute when my vehicle has broken down. I truly trust them. Not only that, but when my car has broken down in the past and I was in a panic trying to find a temporary vehicle, they offered me a loaner. If you are looking for an automotive shop that truly cares, isn’t here to take your money, who will do an outstanding, honest job EVERY TIME, who gives the best customer service around, and will know you by name - then Waterloo Automotive is the place. Make the appointment, you will not regret it.

THANK YOU! You have no clue how much you've lifted spirits around here today. Words similar to what you shared are what get us out of bed in the morning. Can't say THANK YOU enough!!!

- Waterloo Automotive
5

Very nice people! I love they take time to explain things to to you

5

I am very impressed with all of the gentlemen at Waterloo Automotive when I recently took my car to them. I had a very good experience from start to finish. They were able to get me in very quick and they kept me informed. There were a few guys who wouldn’t give up until they found the cause. I ended up having to take it to the dealer bc it was a computer programming situation that only Nissan could fix. However they worked very hard all day and were very fair with pricing of the diagnostic testing. I totally recommend them !!!

Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience at Waterloo Automotive. Even though we couldn't solve the issue directly, we are glad that you appreciated our efforts and fair pricing. Your recommendation means the world to us. We hope to see you again in the future!

- Waterloo Automotive
5

I can always trust Waterloo Automotive to service my vehicle with quality and care,the best!

Thank you sir!!! It means everything to us that you can feel these traits. That is exactly what we strive to be.

- Waterloo Automotive
5

Always make me feel comfortable with my questions and concerns , never feel like they dont have time. Never left there not feeling that i didnt get the best service and that my car is the best it can be !

Wow, we are humbled Myra. We are very glad you can see our attention to detail and service. Thank you!!

- Waterloo Automotive
5

Waterloo Automotive is the best!! They take good care of me! Twice now within the last year I have had to suddenly pull in (the first time for a check engine light suddenly going on). And, Yesterday I had just gotten into town when my car suddenly stalled. I was able to pull over and restart it and I drove directly to Waterloo automotive. They had some answers for me early this morning and helped me figure out what to do next! Thanks Waterloo Automotive for being so convenient, courteous and helpful!!

Dear Cindy, thank you for your kind words! We are glad that you had a positive experience with us. Providing convenient and helpful service to our customers is our top priority. We appreciate your continued trust in Waterloo Automotive and look forward to serving you in the future!

- Waterloo Automotive
5

Excellent service at a good cost. They identified and fixed a problem on my car that the dealership was twice unable to determine what was the problem.

We are delighted to hear that you had an excellent experience with us, Mike! It's always rewarding to solve a problem that others couldn't pinpoint. We aim to provide top-notch service at a fair price and are thrilled to have exceeded your expectations. We look forward to serving you again in the future!

- Waterloo Automotive
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