Rich My Sincere Thanks to you for taking the time to speak me personally considering my concerns on my last repair visit. Most repairs shops would not make sure that their customers are fully satisfied with the services performed on their vehicles however, you are a FIRST RATE company and I am very pleased how you took the time to rectified the matter. I have full confidence that any and all future services will be with my full satisfaction, and will highly recommend you to my family and friends.As a business person myself, someone once told me," It's how you handle a problem that makes you an A-1 business." There is plenty of competition, but when things go wrong and they will, large or small, it's how you handle the situation that puts you above the others.
Thank you Ruth, I sincerely appreciate you taking the time again to comment on your experience with us. We truly value our relationship and look forward to helping you in the future with your automotive needs.
- Waterloo Automotive