I have always had excellent results with Waterloo Automotive. If there was a problem that recurred, they corrected it immediately and didn't charge me for it. They go the extra mile to keep their customers satisfied. I am well pleased with their service, their willingness to loan me a car while mine is being repaired, and the friendliness of the staff. Thank you, Brian, for all you do to help me get my vehicle in tip-top shape. I live in Belleville and make the drive to Waterloo because it's worth it!