Waterloo Automotive

Updating my review since it's been a year: I've got nothing to say but great things about this shop. I've been going here for all of my car repairs and needs since I've moved back home. My car is getting up there in miles and years, so naturally she needs more maintenance than before. While it may not always be the best news, everyone here has always been upfront and honest with what my car needs done. I can promise you that they put their customers and their customer's needs first. They're not going to cheat you by trying to sell you something you don't need. They always send me a text with a full diagnostic of everything they've checked and will include pictures. They're fantastic about returning calls and texts and keeping me informed about costs and times from start to finish.

Waterloo Automotive was able to diagnose and repair the engine missing.

Very good customer service ,quick repairs,great inspection of vehicle.

Needed rear differential repair. Josh went out of his way to get what I needed and get me back on the road.

Josh and his crew have done and continue to do a great job! they are professional and courteous and explain everything. I would and continue to recommend Waterloo Automotive.

Thank you all again for taking care of me and my girls! I can ALWAYS count on you all!!

I’m from out of state but have second residence here. Used this business and will ALWAYS USE THIS BUSINESS. Also now have recommended it to family and friends. Enough said!

Josh you are the best .the team of automotive specialist are all professionals Thanks Josh!}

I was very satisfied with the service and work that was done to my car by Waterloo Automotive. I was fully informed on what work was going to be performed and given an estimated cost before the work was done. Being on a fixed income, this was very important to me. Josh and all of his staff at Waterloo Automotive were very kind and courteous they happily answered any questions I and had made sure I understood all the details. (ex) explained why the replacement part was needed informed me as soon as the parts arrived gave anticipated time service would take to complete called as soon as my car was finished. Thank you for all of your help!! I will recommend you any day! Jody