Make An Appointment

Waterloo Automotive

(618) 937-8092
622 North Market Street , Waterloo, IL 62298
5

Had three codes pop up on my jeep and after checking a few places decided to give Waterloo Auto a call based on the reviews. Talked to Brandon and made an appt and dropped the car off early. Within a few hours I received a call stating they’d got to it early and could have it back to me the next day. Brandon kept me updated and informed explained everything. I would suggest you give them a call if a problem arises

Thank you for sharing your experience. We appreciate the opportunity you gave us and are glad to hear that we lived up to the challenge. Thanks again!

- Waterloo Automotive
5

Went above and beyond to fix my 1998 Infiniti. Parts hard to come by, so had to do some creative thinking. They really worked hard to find the problem and give me a few more years (I hope) of safe driving.

We're thrilled that we were able to get your Infiniti back on the road! We take pride in going above and beyond to ensure your vehicle is in the best possible condition. Sometimes, the creative thinking is the key to solving those hard-to-find problems. We hope it serves you well for years to come. Thank you for choosing Waterloo Automotive!

- Waterloo Automotive
5

They are always honest about what needs to be done and never push unnecessary things. Everyone is always so kind and friendly. Thank you!

5

They serviced my coolant system and a month later a hose blew, they fix it quick and free of charge. Very honest mechanics and sales people and that’s hard to find these days.

Hi there! We're thrilled to hear that you had a positive experience with us, Tom! We take pride in providing honest and reliable service, and we're so glad we could quickly and efficiently address the issue with your coolant system. Thank you for choosing us!

- Waterloo Automotive
5

5

It was just an oil change and tire rotation, but always know that they do more. Their comprehensive inspection is very thorough and informative. Recommended services are explained and never pressured to be done.

5

Always quick and professional. Great people.

Thank you Heather! Those are two of the attributes that we always strive to maintain. Thanks for noticing and choosing us!!

- Waterloo Automotive
5

Needed emergence help and they told me to come in right now and they would look at my problem. They found the problem in about an hour and reported back to me. Best group of people a customer could ask for. Professional, polite, friendly, and funny!!! Traits most small don't have!

We're thrilled to hear about your positive experience! At Waterloo Automotive, we understand the urgency of automotive issues and strive to provide prompt and reliable service. Our team takes great pride in delivering professional and friendly service, and we're glad we could address your car troubles efficiently. We aim to be the kind of automotive shop that not only fixes cars but also creates a pleasant and friendly experience for our customers. Thanks for choosing Waterloo Automotive for your automotive needs!

- Waterloo Automotive
5

Professional staff from start to finish. Shaun was very knowledgeable about my oil leak issue on my truck. He explained in great and professional details on what to do and look out for my truck issues. Shaun, Brandon, Josh and the whole entire staff at Waterloo Automotive are excellent!! I highly recommend anyone to take their vehicle there for there amazing quality and friendly service and experience!!

We're thrilled to hear about your positive experience, Mark! It's great to know that our team was able to provide you with knowledgeable and professional service for your truck's oil leak issue. We take pride in offering excellent quality and friendly service to all our customers, and we appreciate your recommendation. Thank you for choosing Waterloo Automotive for your vehicle needs!

- Waterloo Automotive
5

1...891011121314...213
Leave a review
Waterloo Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Waterloo Automotive (618) 939-5855 if you have any issues in accessing any area of our website.