Waterloo Automotive

Always friendly, always honest. Waterloo Automotive is the only auto repair place that tells me, "no, I don't think that is necessary to do today, it can wait until next time".

What an awesome team!!! They fixed air conditioner and a noise in the rear end that I thought I was going to have to live with the rest of my life. Recently, they serviced the van and noticed an issue. They called the dealership and found out it was under warranty and sent us there for the repair because it would not cost us!!! This is going above and beyond as far as I'm concerned. They would not have had to do this. I will return when my vehicles have issues. Highly recommended!!!!

I took my truck into them thinking that it was going to be hundreds of dollars to track and repair a battery drain issue that I had convinced myself was another rodent attack on my wiring. Before I even got home from leaving the truck at their shop, I got a call from Josh that one of the lights had been left on. No charge. They changed the oil and filter and wiper blades and sent me on my way. Great outfit! The online inspection report was fantastic.

06/03/22 - Believe it or not, you can't just change your own battery now. Requires reprogramming the computer using a special tool (according to battery manufacturer). Called Josh and made an appointment, he was able to get me in within a week. I was in and out in about 30 minutes. Great group and great customer service. Thanks Josh! 04/08/22 - Did you know they do tires too? I've actually had Brian and his team do 4 sets of tires on my trucks and my wife's SUV. And they don't just carry a handful of select tires either. They can get probably anything. I just had them put on a set of Nitto Terra Grapplers on my 2015 F150. Brian's price was competitive and, as always, the service was great. I called and he was able to get the tires and install them just two days later before I went on a road trip. Nothing better than a new set of tires! Thanks to everyone at Waterloo Automotive for another great service experience!

Great Service Josh and Brian are the best! What a great business Everything was done in a timely manner I will be returning Told my son and he will bring his truck there to be serviced. I will take my vehicle back! THANKS again Waterloo Automotive.

They take care of my car oil changes and repairs. Brian and all their employees are super nice and go out of there way to help.

Great job with diagnostics on my 2007 Mazda a/c, struts!! Well done!

excellent customer service only place ill take my vehicle

We just had our SUV in for a four wheel alignment and it was what has become a routine visit for us - friendly, honest, knowledgeable people, fair prices, and prompt service by professional mechanics. And a bonus in that we didn't need a service the car dealer had tried to sell us. Good job, Waterloo Automotive!