5

My truck had lots of issues not addressed by the previous owner. The front office prioritized a list of what was most urgent, so now I can schedule less pressing work in the future. Super helpful!

Dave, thank you for this glowing review! It makes us so happy to hear that you had such a positive experience with our team. We're all about making sure our customers' needs are met, and we're thrilled to have exceeded your expectations. We can't wait to work with you again in the future!

- Waterloo Automotive
5

Back in July 2023 I had my old car in the shop. There was a lot wrong with it and it would be costly. There was possibly engine failure that could still happen even after they fixed it. Being that I don’t know much about cars, they could have gotten a lot of money from me. They were honest! I ended up getting a new to me car. I will always bring my car to Waterloo Automotive! They are honest, knowledgeable, friendly and go above and beyond! I love the reports they send with notes & pictures. They even will come pick up & drop the car off at my work! I highly recommend!!

Thank you for sharing your experience, Lori! It's great to hear that we could help you navigate through a tricky situation with your old car and find a better solution for you. We always aim to be transparent and provide the best service possible, so we're thrilled to hear that you appreciate our honesty and commitment to going above and beyond for our customers. We look forward to being your go-to automotive team, and we appreciate your recommendation!

- Waterloo Automotive
5

I called Waterloo Auto hoping they could help as I was losing air in my tire due to a nail. They not only got me right in to fix the tire, but there was also no charge.

Hi there, Julie! Thank you for choosing Waterloo Auto, and we're pleased to hear we could help with your tire issue. We strive to provide efficient service, and we're glad we could get you back on the road without any charge. If you ever need assistance in the future, don't hesitate to reach out. Drive safely!

- Waterloo Automotive
5

3

great place

5

I was referred to Waterloo Automotive and have been using them for several years. They have the most professional automotive repair process I've ever encountered. They have earned my trust a long time ago.

5

5

These guys are HIGHLY RECOMMENDED!!! We have 2 cars that are not common to fix locally, and normally would go to a dealer, but they have taken care of them. We recommend them HIGHLY!!!!!

Thank you very much for the compliment. We are always glad to help and the challenges can only make us better. Thanks again for the kind words and the time to say them.

- Waterloo Automotive
5

Very informative, helpful, and upfront on anything and everything about the vehicle. Not pushy in any way and will be very professional in all aspects.

Thank you for your positive feedback! We pride ourselves on providing informative, helpful, and upfront service. Our team is dedicated to ensuring a professional experience for all our customers. We appreciate your business and look forward to serving you again in the future!

- Waterloo Automotive
5

Wow!! I most DEFINITELY recommend Waterloo Automotive to ANYBODY!! They are so professional and courteous and HONEST, which unfortunately in this day and age, is SOOO hard to find, especially a honest and trustworthy auto repair place like these guys!! From start to finish, they treated me with respect and their honesty when they were working on my truck which had rusted out gas lines and a bad fuel pump. It was a big issue but they handled it all with true loyalty and commitment. Their mechanics are top-notched as well. I want to also give a huge shout out to Brandon, Josh and the other gentlemen working besides Brandon..sorry, I forgot his name...lol..but they all did a fantastic job on treating me with the care and concern on my truck. I personally knew it wasn't going to be a cheap repair by any means but they were all aware of it and they gave me the best possible price that they could but with full honesty and commitment. They went well and beyond to take care of me and made me feel at peace with everything. I'm telling you, YOU just don't find much anymore these days, people like this to feel comfortable with especially with your vehicle and the loyalty and concern like Waterloo Automotive did for me!! I want to personally thank ALL of you there for your professionalism and honesty and care towards me with my vehicle and I will DEFINITELY recommend ANYONE to come see you all for their car or truck repairs. THANK YOU AGAIN AND GOD BLESS 🙏

We are blown away by your kind words. Honesty, professionalism, and great service are all items we strive to live out each day. To know that you felt those things while your truck was here is huge to us. We are sorry you had an issue, but very glad you chose to let us take care of it. Thank you very much for your kind words and time, we appreciate you!!

- Waterloo Automotive