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Waterloo Automotive

(618) 937-8092
622 North Market Street , Waterloo, IL 62298
5

The staff are friendly and professional, like an extended family. They care about your safety and the work they perform. They treat customers well with respect.

Thank you, Mary! We are so pleased to hear that you feel like a member of the family here at Waterloo Automotive. We appreciate you and look forward to seeing you.

- Waterloo Automotive
5

excellent

5

All I needed was a new battery for my key fob. They were quick and very helpful. Showed me what kind of battery I needed and how to replace it should it happen again. I was so impressed with the way I was treated. I will definitely go back there for other service as needed and will recommend them to friends and family.

Thank you so much for your kind review, Roger! We are committed to providing excellent customer service and it's great to hear that your experience with us was positive.

- Waterloo Automotive
5

Very pleased with our experience. We contacted them after we had a coolant leak. I didn’t know how to even get it there, they recommended a reliable towing service but also urged me to call insurance in case it was covered. We had an oil change recently as well along with some other work on a different car. The prices are always reasonable and a few months ago they went out of their way to help us find a unique part for our car. They can also provide a temporary loaner car and have been upfront every time we go to have any maintenance done. Highly recommend to anyone

5

Waterloo Automotive has wonderful customer service. They have a friendly and knowledgeable staff and they service your car in a timely manner. I’ve been taking my cars here for several years and highly recommend them to anyone who asks where I get my car serviced.

Thank you so much for your kind words, Michelle! We are so appreciative of your loyalty and trust in us over the years. We strive to provide exceptional customer service and we're glad you've been able to experience the quality of our service. We look forward to continuing to serve you in the future.

- Waterloo Automotive
5

I've been bringing my vehicle to Waterloo Automotive for 15 years and have always gotten excellent service. I've recommended them to many family and friends.

Thank you Judy! We are so grateful to have had your loyalty for 15 years and appreciate that you've recommended us to your family and friends. Your satisfaction is our top priority and we strive to provide the best service possible. We look forward to seeing you again soon!

- Waterloo Automotive
5

Very pleased with our experience. We contacted them after we had a coolant leak. I didn’t know how to even get it there, they recommended a reliable towing service but also urged me to call insurance in case it was covered. We had an oil change recently as well along with some other work on a different car. The prices are always reasonable and a few months ago they went out of their way to help us find a unique part for our car. They can also provide a temporary loaner car and have been upfront every time we go to have any maintenance done. Highly recommend to anyone.

5

Waterloo Automotive has been great for taking care of my car! They explain to me what needs to be completed, and what is a priority. Everyone has been very friendly, helpful, and welcoming! Highly recommend!!

Thank you Kara. We greatly appreciate you and the time you took to leave this review!!!

- Waterloo Automotive
5

The entertainment is great!!!!!

Thanks for the positive review, Cindy! It's always great to see you and visit!!

- Waterloo Automotive
5

The staff is super friendly and helpful and the ride to and from the shop is a great service.

Thank you so much for the glowing review, Patsy! We are so pleased that our staff was friendly and helpful and that you enjoyed our ride service. We value your business and look forward to seeing you again!

- Waterloo Automotive
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