5

06/03/22 - Believe it or not, you can't just change your own battery now. Requires reprogramming the computer using a special tool (according to battery manufacturer). Called Josh and made an appointment, he was able to get me in within a week. I was in and out in about 30 minutes. Great group and great customer service. Thanks Josh! 04/08/22 - Did you know they do tires too? I've actually had Brian and his team do 4 sets of tires on my trucks and my wife's SUV. And they don't just carry a handful of select tires either. They can get probably anything. I just had them put on a set of Nitto Terra Grapplers on my 2015 F150. Brian's price was competitive and, as always, the service was great. I called and he was able to get the tires and install them just two days later before I went on a road trip. Nothing better than a new set of tires! Thanks to everyone at Waterloo Automotive for another great service experience!

5

5

Great Service Josh and Brian are the best! What a great business Everything was done in a timely manner I will be returning Told my son and he will bring his truck there to be serviced. I will take my vehicle back! THANKS again Waterloo Automotive.

5

They take care of my car oil changes and repairs. Brian and all their employees are super nice and go out of there way to help.

5

Great job with diagnostics on my 2007 Mazda a/c, struts!! Well done!

5

excellent customer service only place ill take my vehicle

5

We just had our SUV in for a four wheel alignment and it was what has become a routine visit for us - friendly, honest, knowledgeable people, fair prices, and prompt service by professional mechanics. And a bonus in that we didn't need a service the car dealer had tried to sell us. Good job, Waterloo Automotive!

5

Impeccable customer service is what you get at Waterloo Automotive. My vehicles won’t be going anywhere else for service! My family loves to bring our vehicles here! I would drive an hour to get an oil change from them!

5

I would highly recommend Waterloo Automotive to all my friends. The service they provided and the cost was outstanding! The customer service was even better!! Thank you Brian for your service and knowledge, and your vehicle inspection was great and it was awesome to get it online on my phone. Thanks!

5

Waterloo Automotive is a family owned business that you can trust for all your automotive needs! Brian & his team of associates provide excellent knowledgeable customer service& repairs.They are very courteous friendly always providing you with an estimate explanation of services needed parts labor time & tax No hidden costs or unnecessary repairs! Waterloo Automotive has earned my trust& respect It’s a pleasure doing business with you😊

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