5

Easy honest shop. Helped me diagnose a front end vibration at an extremely reasonable price. I would recommend them to everyone.

Doug, You just hit the nail on the head for what we strive to be. Thanks for giving us the opportunity and we're happy that we made your ride smoother.

- Waterloo Automotive
5

Scheduled a next day appointment for a recommended rear shocks replacement. Short time later Josh called to let me know that they could have the parts that day and have the service complete that day if desired. Even offered a loaner car if needed. That's the type of service and consideration to expect from Waterloo Automotive.

Thank you Austin for being part of the Waterloo family! We understand your time is valuable, and we strive to go the extra mile to accommodate our customers' needs. We're thrilled to hear about your positive experience our team, and we look forward to providing exceptional service again in the future.

- Waterloo Automotive
5

I have taken my vehicle here since approximately 2008. My husband also took his truck to be worked on. This is when my husband said "you can trust these people". Since he was a mechanic himself for many years he knew what he was talking about. My husband passed away in 2013. After he passed away I was thankful I had someone I could trust to work on my vehicle.

Thank you, Judy, for entrusting us with your vehicle all these years. We're grateful for the trust your family has placed in us too. It's heartening to know we've been able to provide you with peace of mind amidst challenging times. We appreciate your continued support and look forward to serving you in the future!

- Waterloo Automotive
5

I was referred to Waterloo Automotive by people from my church. I was impressed to find Honest answers, quick turnaround time, and Sean and his staff impressed me with the interest in delivering a satisfactory experience. I can recommend them without question, as people you can trust

THANK YOU! We are very glad that we were able to help you out. It's great to know that our work and commitment to integrity are noticed.

- Waterloo Automotive
5

Shawn and his team did a great job and getting us and in and out quickly at an affordable!! Great job!!

Thank you CJ!

- Waterloo Automotive
5

I am Dennis's wife, Janet, I had my Jeep in for a Bumper to Bumper check. They were honest and friendly from the time I made the appointment to the time I paid the bill. Would highly recommend them.

Thank you so much Janet! It's our pleasure to help keep your vehicle running smooth. We appreciate your kind words and effort!

- Waterloo Automotive
5

Reasonable cost of repair. Very friendly folks.

Thank you very much for trusting us! We also appreciate you taking time out to leave us the review. PS - We all enjoyed the sweets you brought. Helped brighten our day!!!

- Waterloo Automotive
5

Once again Waterloo Automotive came through for us! Got our vehicle in as quick as they could, got it done sooner than promised and even saved us extra money!!

Thank you Cindy! Glad we were able to make everything come together so quickly on this one. We know your family counts on us and we will always strive to be worthy of your faith and trust. Thanks again!!

- Waterloo Automotive
5

Had a check engine lite come on so took it to Waterloo Automotive. Code was read and determined the defective part. Once it was replaced diagnostics was performed and a test drive to verify proper operation. During the test drive it was noticed that a wheel bearing needed to be replaced. As always I was notified of the issue as well as the other to approve the service. They were both performed in the same visit so reschedule wasn't necessary. Thanks to Waterloo Automotive for looking out for me.

Thank you for taking the time to share your experience, Austin. We're glad we could help you with your check engine light and the additional wheel bearing issue. Ensuring your safety and satisfaction is always our top priority. We appreciate your trust in Waterloo Automotive, and look forward to serving you again in the future.

- Waterloo Automotive
5

Excellent service, as always. The staff are helpful and knowledgeable and make a real effort to keep you informed about maintenance and service issues with your vehicle during your appointment. I feel comfortable asking them questions and trust them to keep my vehicle in good working condition. If you like small town service that makes you feel like someone's really listening to you try to describe a problem with your vehicle instead of just humoring you (because as most women know, that noise your car is making is a special noise only you and your car are supposed to hear), this is the place to go.

Thank you so much for this amazing review!! We are thrilled to hear that you had such a positive experience with our team. It's our goal to provide excellent service and make each customer feel valued and heard. We appreciate your trust in us and are here to help with any vehicle needs you may have.

- Waterloo Automotive
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