5

I was referred by a friend. I was able to get an appointment for the following day. Everything was explained upfront, costs, expectations, etc. Very thorough and very friendly staff.

It's fantastic to hear that a friend pointed you in our direction! We're glad we could accommodate you so quickly and that our team made everything clear and friendly. After all, clear communication is key—unless you’re talking to your GPS, then all bets are off. We appreciate you taking the time to share your experience with us!

- Waterloo Automotive
5

Good folks, will work with you and give you honest opinions.

We're glad to hear you found our team approachable and honest. It's important to us that our guests feel supported and well-informed, even if that means sharing the occasional hard truth. After all, we want you driving away with more than just a car; we want you to leave with confidence in your choices. If you ever have more questions or just want to chat about cars, feel free to stop by!

- Waterloo Automotive
5

We were referred by our neighbors a few years ago, Sean and Brandon are easy to work with, always get things done on time. They review the report with me and offer recommendations. The location is extremely convenient along with professional service. Thank you

It's fantastic to hear that you’ve had such a great experience with Sean and Brandon! They do have a knack for making things run smoothly, don’t they? We’re glad to know that our convenient location and professional service have made your visits hassle-free. Your feedback means a lot to us, and we appreciate you taking the time to share your positive experience. We're here whenever you need us!

- Waterloo Automotive
5

Great place to get our vehicles well taken care of.

Thank you Ronald! We appreciate you!

- Waterloo Automotive
5

Trust them with all of m vehicles.

We really appreciate your trust in us when it comes to your vehicles. It's an honor to be your go-to place for automotive care. Rest assured, we'll keep our toolbox ready and our coffee cups full to ensure that we continue to meet your expectations!

- Waterloo Automotive
5

Wateroo Automotive has the experienced and courteous staff and mechanics to take care of any of your vehicular needs. They are trusted and truthful and have become our go to for oil changes, tires, and vehicle repair work. They have become like family to me and I’m happy to be sending my son up to them with his vehicle now!

We really appreciate you taking the time to share your experience with us. It sounds like we've secured a place in your automotive heart, and we’re delighted to be part of your family’s journey! Our team works hard to build trust and ensure everyone leaves with a grin, even if it’s just from fresh oil and shiny tires. Here's to many more miles together—may your son’s vehicle find the same love and care with us!

- Waterloo Automotive
5

Friendly knowledgeable staff& mechanics Honest no high pressure Spotless facility reasonable prices you will keep coming back

We appreciate your kind words about our friendly and knowledgeable team! It's great to hear that our no-pressure approach and honesty are making a difference during your visits. And we do agree, our facility is so spotless it could probably double as a showroom! We look forward to providing you with more of those reasonable prices and great service in the future. Safe travels!

- Waterloo Automotive
5

I have been using Waterloo Automotive for years. The service is always top notch and the employees are amazing. I wouldn’t take my car anywhere else. Highly recommend them.

Thank you Marla!! We're glad to hear that we are your "go to" spot for car needs. We'll always be happy to help with whatever the future throws at you. Thanks again!!

- Waterloo Automotive
5

Professional service and very honest and trustworthy shop

Thank you Jim. We have a great team that strives to deliver top notch service everyday. It's always nice to hear that it gets noticed. Thanks!

- Waterloo Automotive
5

Josh, Sean & Brandon are great. Only item I’d recommend but they do need time off is offer Saturday am for working people who just need minor work.

We appreciate your high praise for Josh, Sean, and Brandon! They certainly know how to make the automotive experience a bit more enjoyable. Your suggestion about Saturday morning hours is a fantastic idea; balance in life is important, even for our dedicated team. Thanks for sharing your thoughts, and we’re always here to keep things running smoothly for you!

- Waterloo Automotive
Waterloo Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Waterloo Automotive (618) 939-5855 if you have any issues in accessing any area of our website.