Make An Appointment

Waterloo Automotive

(618) 937-8092
622 North Market Street , Waterloo, IL 62298
5

What can I say that hasn't been said. As always, a great job by Josh, Sean, Austin and the entire staff at the best vehicle repair facility in Monroe County.

5

Friendly and knowledgeable. They don’t try to upsell me on stuff I don’t need. Good value for money.

Thank you for taking time out of your day to leave this review. It truly means the world to us. We always try to be transparent and just lay out the facts so you can make the best decision.

- Waterloo Automotive
5

They were very friendly to me and were very good checking my truck, Told me the problems and the cost before they started. Good place to make friends with, makes you feel they welcome.

Thank you sir! That feeling of friendship is a two way street for sure. You are always welcome around here! GO BIG BLUE!

- Waterloo Automotive
5

5

Very polite and helpful front office staff. You most likely will need an appointment but they are very timely. High tech diagnostic tests as well.

Thank you Brittany! We try hard to always be courteous and helpful for our guests. It's nice to know it was noticed.

- Waterloo Automotive
5

Recently got my cars heater fixed here. The employees who work here were exceptional. They were honest with me about pricing from the start and very thorough in their inspections of the car and gave very detailed feedback on all issues. They are completely fair and trustworthy in their work quality and pricing. I got quoted to fix the same problem at suntrup ford in Waterloo and they wanted 3x more than what Waterloo automotive charged me. They also fixed it way faster than I thought they would and got my car right back to me. They made a customer for life, I’ll never take my cars anywhere else.

Thank you Andy!! We are blown away by your kind words. We take great pride in being a good neighbor for our guests and love when it shows. Thank you for noticing and here's to many miles of motoring!!

- Waterloo Automotive
5

I've always had exceptional service when I take my vehicle go Waterloo Automotive. I've taken my vehicle to Waterloo Automotive since 2009. I had my vehicle at their shop this week and they explained everything that they were going to do. They are very trust worthy.

Thank you Judy for choosing us for over a decade! It's great to hear how satisfied you are with our service each time. We pride ourselves on transparency and ensuring our customers feel taken care of. We appreciate your trust in us and look forward to continuing to provide exceptional service for many more years to come!

- Waterloo Automotive
5

My first job here Not a big job but was amazed got my truck in shop first thing next morning Fixed a wiring issue a smart and inexpensive way Excellent service I will go back there next time I need repairs A very professional place for auto repair

Thank you for choosing us, John! We're thrilled to hear about your positive experience with us. It's our goal to provide excellent service and a professional atmosphere. We look forward to helping you again in the future!

- Waterloo Automotive
5

Brandon and the staff at Waterloo Automotive were able to get me right in on a tight schedule and provided quality and professional workmanship. They even provided transpotation home whle repairs were made. Great service and overall experience.

Thanks for sharing your experience Greg! We agree that Brandon and our team members are pretty awesome. Glad we were able to help your family out. We're always happy to do whatever we can to help!!

- Waterloo Automotive
5

My go-to garage! Great service! Very knowledgeable, & quick service. Thanks Brandon

Very happy to hear this Mike. We'll make sure Brandon hears your kind words. Glad we were able to hit the mark on your vehicle. Thanks again!!

- Waterloo Automotive
1234567...174
Leave a review
Waterloo Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Waterloo Automotive (618) 939-5855 if you have any issues in accessing any area of our website.