Waterloo Automotive

We have been using Waterloo Automotive for years. They go above and beyond in customer service and knowledge of vehicles. They have a really great team of employees too. Candace and Brandon are always there to help you with questions and details. They both are very educated in the field. Josh the owner is an awesome guy. His shop is a reflection of his personality and knowledge. Josh is involved in every vehicle that comes through. He knows his customers by name and can tell you what kind of car you drive. The mechanics are top notch. You get your vehicle back fixed and A-1 shape. Thank you Waterloo Automotive for your hard work and hospitality.

I am always pleased with my service from Waterloo automotive they are courteous and always go above and beyond. I have been a customer for 11 years and will continue to trust their knowledge in the coming years.

I have a 2003 Olds Alero that had an electrical issue and wouldn't start. This was the end of last year. Part was replaced and everything was good. Last week problem resurfaced and Waterloo Automotive checked it out and had determined the part that was replaced was faulty. They took care of it with no questions asked. They are very organized and run their business in a very professional manner.

Very organized and very professional.

Waterloo Automotive was a great experience. I was met with an awesome, professional, knowledgeable staff that went above and beyond what I ever expected and have ever experienced with an automotive shop. They have my business for life.

I took my Equinox to Waterloo Automotive this week for a problem I was having with it veering off to the left when applying brakes at high speeds. It also had a vibration at lower speeds. They were able to get me in sooner than another shop I called. I was very impressed with the way they contacted me after the tech checked the car out and the recommendations needed to get me back on the road safely. Very professional. I will definitely be returning to their shop should I need help again. Thank You!

I always have a great experience at Waterloo Automotive. The employees are so helpful and explain things so that I can understand them! Will definitely keep giving them my car business!

No where else will you find a personal hometown feel mechanic service. Josh and Candace are the best when it comes to getting you for emergencies, explaining auto repair in such a way that you understand whats going on without making you feel "dumb". All costs are broken down nicely and they I would say almost help you budget your repair costs (Candice let me know what repairs were urgent and what repairs we could hold off until later). I can not say enough good things about Waterloo Automotive. I've dealt with many different garages thru my years and they check all the boxes on good business.