We brought one of our vehicles to Waterloo Automotive about 10 years ago and had a good experience so we began bring our other vehicle there as well. Our family now has 4 vehicles and we bring them all there. In addition to being honest, professional, and friendly, they explain things clearly, get the work done in the time they estimate (or sooner), and don't do work if it doesn't need to be done. When we had our truck in yesterday for an oil change, they noticed that the nuts on the hood scoop were loose and retorqued them - just one example of how they go above and beyond.