Waterloo Automotive

Once again, excellent maintenance for our older Kia Sportage. Great customer service setting up appointment, mechanic feedback on multi-point check under the hood, and final transaction. And, they even washed the vehicle before returning it to us! Honest work. Fair price. No upselling parts or labor.

I've been there twice now for oil changes. The service was great both times so I will be back

Fast, courteous service. Got me in when they said and work was completed quickly. Very fair price. Front office people were efficient and knowledgeable.

Took my pick-up in for maintenance service and asked the team to research a 'Check 4-Wheel Drive onboard service message.' Faulty transfer case switch identified, part ordered for overnight delivery and had truck ready by 10:00am the next day!

Been a regular customer for years! Wife and I tell everyone that asks for auto repair about Waterloo Automotive. Everyone there is great! They are attentive and care about customers needs. Would recommend highly!!!

They scheduled us quickly.

Great service

I've been bringing my cars to Waterloo Automotive for years. I appreciate the timely service and the friendliness and professionalism of the reception area staff. They have always been very good about explaining what and why when recommending maintenance. Small town service and courtesy are vanishing at an alarming rate, and I very much appreciate that we have such a business here in Waterloo.

As always the staff is friendly, helpful and will go out of their way to help. Work is always done right, and always in a timely manner.

Timely scheduling. Very thorough, knowledgeable, pleasant and reasonable. Will definitely take my vehicle there again!