Waterloo Automotive

I just had my Jetta in for routine maintenance. The team identified additional items that should be brought to my attention and gave me realistic timelines when they should be addressed and prices so I could make the best decision for my vehicle. This team is always looking out for their customers because they treat them like family. Thank you again for all you do.

Routine oil change and service; no hassle and no attempt to oversell my car's needs. Friendly customer service from knowledgeable staff.

Made an appointment for the car, took it up the afternoon before to leave it for service. They actually changed the oil and air filter and I had it back the same day!!! I have always had fast, friendly service at Waterloo Automotive. You are treated like family. They do exceptional, quality work!!! I HIGHLY recommend taking your automobile to this shop.

With the top notch front desk service, to the routine maintenance of my vehicle, I am never disappointed! Everyone is just so friendly and knowledgeable. The service is exactly what I asked for, with no pressure from anyone about 'add ons'! I highly recommend this business for all your automotive needs!

Rear brakes were grinding . Took it in and upon inspection I was told lots of brake life was left. The grinding has now disappeared. Candace was very attentive and helpful.

Excellent service as usual. Thanks, team!

Highly recommend! Friendly, fast service, and stand behind their work. Had blower motor replaced about 6 months ago, then it stopped working unexpectedly. They quickly identified the problem and corrected it at no charge.

Great place to do business with.

Very informative throughout the servicing of my vehicle. Very satisfied with work performed and it was completed ahead of schedule.

Diagnostic was run at a Store. Had no idea where to go until they sent me to Waterloo, Auto. Van was shaking so bad, did not feel safe with my gr. kids in car. I was told to bring it in on Monday morn. Problem was found, Parts came in really early , had my car on Tues. The receptionist was so polite and very knowledgeable. Drives like a dream. I won't go anywhere else for service.