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Waterloo Automotive

(618) 937-8092
622 North Market Street , Waterloo, IL 62298
5

Had three codes pop up on my jeep and after checking a few places decided to give Waterloo Auto a call based on the reviews. Talked to Brandon and made an appt and dropped the car off early. Within a few hours I received a call stating they’d got to it early and could have it back to me the next day. Brandon kept me updated and informed explained everything. I would suggest you give them a call if a problem arises

Thank you for sharing your experience. We appreciate the opportunity you gave us and are glad to hear that we lived up to the challenge. Thanks again!

- Waterloo Automotive
5

5

Always quick and professional. Great people.

Thank you Heather! Those are two of the attributes that we always strive to maintain. Thanks for noticing and choosing us!!

- Waterloo Automotive
5

5

I was very pleased with the customer service . NO pressure to do any thing more than I asked .They did inform me about some factory suggested service that I may want to consider in the future I will be a return customer.

Thank you for the 5-star rating, Keith! We are glad to hear that you had a positive experience with our customer service. It is our priority to provide you with the information you need without any pressure. We look forward to serving you again in the future!

- Waterloo Automotive
5

My truck had lots of issues not addressed by the previous owner. The front office prioritized a list of what was most urgent, so now I can schedule less pressing work in the future. Super helpful!

Dave, thank you for this glowing review! It makes us so happy to hear that you had such a positive experience with our team. We're all about making sure our customers' needs are met, and we're thrilled to have exceeded your expectations. We can't wait to work with you again in the future!

- Waterloo Automotive
5

5

I was referred to Waterloo Automotive and have been using them for several years. They have the most professional automotive repair process I've ever encountered. They have earned my trust a long time ago.

5

5

These guys are HIGHLY RECOMMENDED!!! We have 2 cars that are not common to fix locally, and normally would go to a dealer, but they have taken care of them. We recommend them HIGHLY!!!!!

Thank you very much for the compliment. We are always glad to help and the challenges can only make us better. Thanks again for the kind words and the time to say them.

- Waterloo Automotive
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