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5

I not only love the convience of the location of the shop, but ALL of the guys that work there are SUPER helpful. Have delt with Brandon the most. Really appreciate the updated email letting me know what they checked out on the vehicle, but what is an urgent repair needed and what is not urgent. I trust their opinion. I have never felt forced into a repair. Love that they also send pictures of anything that needs repair, such as a blemish on a tire that could potentially be a problem in the future. They bring it to your attention, but let you make the decision on when the repair is to be done.

Thank you Sandy! You hit the nail on the head for what we strive to be. Thanks again for giving your time to say these things. PS - We'll make sure Brandon sees this too.

- Waterloo Automotive
5

Every one at waterloo automotive are awesome, they treat you like family. I had an oil leak in my engine and they not only hosed down the undercarrage of the car, it looked like they washed my whole car. And they told me the sender was included in the other part that they put on so it would be cheaper but when they got the part it was two separate parts and so more expensive, so they wound up gifting me the price of the sender. They are the best, and I wouldn't take my car to any one else.

Kim, Thank you so very much for taking the time to write these words. We try very hard everyday and it's nice to know that it's noticed and appreciated. Thanks again!

- Waterloo Automotive
5

5

We've been bringing our vehicles here for the last 2 years. We have always had excellent customer service. Pricing is more than fair and I've never felt pressured to "add a service". We will only use Waterloo Automotive.

All we can say is WOW! Thank you for taking the time to say these words. We greatly appreciate you and the fact that you continue to choose Waterloo Automotive.

- Waterloo Automotive
5

Brandon and Josh were extremely helpful! My car went into limp mode and they took my call, had me scheduled for the next day and got my vehicle fixed in a timely manner. Price was affordable and service was exceptional. Would recommend to friends and family!

Hi Daniel, thank you for choosing us when the car had an issue. It was our pleasure to help and we always try to take care of everyone like a friend. Thanks for noticing!!!

- Waterloo Automotive
5

Recommend taking your vehicle needs here. They are SUPER friendly! Let you know the cost beforehand and send a very detailed report about your vehicle.

Thank you very much!! Excellent communication, fair & transparent pricing, and attention to detail are three things we always try to deliver.

- Waterloo Automotive
5

Always friendly, helpful and professional. They also provide great details relative to repairs needed, and don't push unnecessary services.

Thank you Julie! You hit the target of what we strive for daily. It's great to know that it's noticed. Thanks for choosing to let us take care of your truck.

- Waterloo Automotive
5

I had to get my brakes replaced and Waterloo Automotive was fast and fairly priced. Their communication rocked- they were very transparent about what was an immediate issue vs what I could wait to fix. The work was done in a timely manner and they were pleasant to work with!

5

I had to get my brakes replaced and Waterloo Automotive was fast and fairly priced. Their communication rocked- they were very transparent about what was an immediate issue vs what I could wait to fix. The work was done in a timely manner and they were pleasant to work with!

Hi Kimberly, Thank you very much for your kind words. We're happy to hear that you noticed our attention to good communication and prioritizing what's needed. Thanks again!!

- Waterloo Automotive
5

Great service and communication. Comprehensive reports of diagnostics, and honest recommendations based on your situation and vehicle. Highly recommend!

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