Waterloo Automotive

Brian, Josh and their entire staff go over and above dealing with their customers. I have trusted my cars with these guys for many years and have never had any problems with them or their work. They are true professionals - honest, stand behind their work, keep you updated on the progress of the work they are doing on your vehicle, take the time to patiently explain step by step what they are going to do and give you a estimate on parts and labor before they even start on your vehicle. Hands down - no other shop compares !! Five stars all the way !!

Knowledgeable. Experienced. Courteous. Friendly. Fair priced. Spotless. Efficient. These folks, from the front desk to management to mechanics and technicians, are an excellent team providing top-rated work and products. Their communication skills match their expertise in automotive repairs and service. We're new to Waterloo and family recommended Waterloo Automotive. So glad they did after first, second and third visits for two vehicles.

Knowledgeable. Experienced. Courteous. Friendly. Fair priced. Spotless. Efficient. These folks, from the front desk to management to mechanics and technicians, are an excellent team providing top-rated work and products. Their communication skills match their expertise in automotive repairs and service. We're new to Waterloo and family recommended Waterloo Automotive. So glad they did after first, second and third visits for two vehicles.

Another great service experience at Waterloo Automotive. You'll never find a better, more qualified, honest group of people to service your vehicles. Since we've discovered Waterloo Automotive about 12 years ago we've taken all of our personal and company cars and trucks to them for service. Not once have I felt pressured into unnecessary work or been talked down to. Brian and Josh are always ready to give honest advice - if it doesn't need done they don't push it. 100% recommended!!! Thanks guys!!

Always friendly and courteous service. Take care of the smallest requests.

Great people and great service

Educated. Experienced. Top quality. Hands down best customer service that I have ever experienced as a consumer. Recommend 10/10.

They are hands down the best place to take your car for service. Can’t pay to go anyplace else!!!

Most recently Waterloo Automotive replaced the back brakes on our 2017 Explorer. We have used them for previous maintenance needs and have always been met with professional, honest, and timely repairs. Josh and Brian always make sure that we are satisfied with the work that has been done. It is good to know that we have such a good repair shop right down the road for any “weird noises” that pop up!