Waterloo Automotive

I have been going to Brian and the fine folks at Waterloo Automotive ever since my family moved to Waterloo about 10 years ago. I can always rely on Brian to be up-front and honest with any needed repairs, whether they might be emergency repairs now or maintenance items for sometime in the future. I not only have WA take care of my more serious repairs, but also the routine maintenance items, such as oil changes. Even though I value my time, I'm just not fond of those places that see just how fast they can change your oil and get you out the door. I want my vehicles looked over thoroughly. And not only do I take my vehicles to Brian, my three married daughters trust Brian for their vehicle repairs and routine maintenance needs, too. And I greatly appreciate the friendly and courteous staff at WA... they make you feel like family!

Our family has been using Waterloo Automotive for many years now and wouldn't think of going anywhere else. We can count on Brian and the staff to be honest about what we need and give us the best service possible. I would recommend them to anyone and I do.

I recently was stranded when our jeep quit running. After talking to Brian, he told me the name of a couple of tow companies to call in the area. The only issue was that it was close to Waterloo Automotive closing time and our jeep had the top off and it was going to rain that evening. Brian volunteered to stay after their normal closing of 5:30 pm so that the jeep could be towed to Waterloo Automotive and be put inside their garage until the next morning. Brian not only stayed late, but also gave me a ride to my house which was close by. It is hard to find this kind of service this day. He went above and beyond to help me out.

I recently was stranded when our jeep quit running. After talking to Brian, he told me the name of a couple of tow companies to call in the area. The only issue was that it was close to Waterloo Automotive closing time and our jeep had the top off and it was going to rain that evening. Brian volunteered to stay after their normal closing of 5:30 pm so that the jeep could be towed to Waterloo Automotive and be put inside their garage until the next morning. Brian not only stayed late, but also gave me a ride to my house which was close by. It is hard to find this kind of service this day. He went above and beyond to help me out.

Consistently provide automotive industry benchmark customer service, professional and technical service to their customers. They make each customer feel valued and respected. Top notch professionals servicing your vehicles. Thankful to have their services available in our town!

Shuttle service was very convenient. Work was performed on time, car washed and ready to go.

Another problem checked and fixed. As usual it was done in a timely manner. As usual, expert, and friendly service.

My wife experienced a loud noise in her car and drove straight to Waterloo Automotive. Brian fit her in and had car repaired by end of day. We have been going to WA for years because we trust them completely. I know nothing about car repair and it's so important to have someone who is honest and trustworthy to offer advice and service. Brian lets us know what needs fixed immediately and what can wait. Finally, Brian and staff are the nicest people in the world.

They check out your car thoroughly to make sure. Thumbs up guys.

Just a quick note to thank Brian Meyer and his crew at Waterloo Automotive for getting my old 1994 Chevy Pickup running again. It had quit on me in a puff of black smoke over in Valmeyer early last week. I had it towed to Waterloo Automotive, the repair shop I’ve been using for several years. Brian confirmed my low expectations when he called with their assessment. Here is one area where Waterloo Automotive stands out. In addition to a detailed explanation of the problem...