Waterloo Automotive

This is a great shop. The advisors are very friendly and knowledgeable, the work is professionally done and finished when promised, and the prices are fair. I don't give many testimonials, but these people deserve it.

Great business

We have trusted Waterloo Automotive with our car maintenance/repair needs for years. Brian, Josh, and the entire staff/service department are professional, friendly, and patient. They very willingly and thoroughly explain what services are being performed or need to be performed on our vehicles. It is a good feeling to know that if I ever I have any kind of question or concern that they are there to be of assistance.

Honest and do the work correct, very friendly

Always a delight. Never a hassle.

Good, honest service. Fair pricing. Friendly, courteous service. We'll return in coming months.

These folks give good, honest automotive service that I thought had gone by the wayside. Clear communication from the first web inquiry to driving out the door. Fair pricing, courteous expert service by experienced mechanics and counter staff. I had asked for a 100,000 mile inspection and a check into the source of recent dime-sized oil drops in my garage. They found a couple of routine maintenance items and several issues to address in the future. They also found a worn valve cover gasket to replace, not unexpected at 100,000 miles on a 14-year-old Kia Sportage. We're new to Waterloo and a family member recommended this shop. I received not only better than expected service, but a hearty, sincere welcome to town. Brian, Josh, Angie and Zachary make a good team.

How many can say that they had a better than expected experience when dealing with a business? I most definitely can! Waterloo Automotive came highly recommended to me from past customers, and I am happy to add my name to the list. I received a fast, thorough assessment of my car's issues, along with a 'layman's' explanation of issues and repairs. Their waiting facility was clean and comfortable, and appointment time was met as scheduled. I was treated with respect, patience and gratitude. I highly recommend this business!!

Service at Waterloo Automotive is excellent, friendly and personal. And it makes it so much more convenient by them picking up my car from work and returning it when it's finished.