Waterloo Automotive

Another job well done in a timely manner

The customer service received at Waterloo automotive is head and shoulders above other auto repair shops I have been to. They take care of the issues with a very reasonable price.

Always helpful and let u know what u need or going to need on ur vehicle.

Waterloo Automotive is the only shop my family and I use, in laws and all. We're always satisfied! From tires and rims to oil and friends. Good people. Great service.

Once again Brian and his team take care of my automotive needs in a timely and professional manner!!! And for the first time I took advantage of their customer shuttle since my spouse was out of town. Great convenient option that I not aware of other automotive shops offering. Job well done!!!

Highly recommend! They do quality work, they're timely, great communication, they stand behind their work without question & their customer service is excellent! Brian, Zach & Angie are the creme de la creme in that dept! I'll definitely be back! (Just not too soon I hope! Haha) thanks guys! You rock!

I can trust Brian and his team to take care of my vehicles. From routine service work to complicated repairs, I am always explained all my options and pricing up front. I do not feel pressured, I always feel my best interest is most considered. Staff is kind and courteous. My husband always took great care of our vehicles. With his passing, car maintenance and repair was a great fear and insecurity to me. A good friend recommended Waterloo Automotive, and since then I have come to realize several friends of mine also use this shop and are quite pleased. I am not afraid anymore, I can always count on them for my vehicle needs!! Thank you!

The best decision we made regarding our family vehicle was made when our check engine light went on and word of mouth led us to Brian. Turns out it was much more then a quick fix. We needed a new engine in our Traverse. Brian was very understanding to our situation and educated us on our options. It took a few days for us to finally weigh the pros and cons. Brian and his team were there for us and we decided to entrust them with the work. He updated us every step of the way. ...

Knowledgeable, friendly, and trust worthy are just a few ways I would describe Waterloo Automotive. An offer of a ride to a local place or home and loaner cars are an added perk. We have been using them for years and have only had wonderful experiences.

I continue to be amazed at the great service and friendly staff..they make you feel like family.