Waterloo Automotive

Great service I feel confident when I leave my car with them it will be taken good care of.

First of all, the fact that they are family owned and operated and that they make you feel like family is inviting, especially when going in to an automotive place for the first time. They provide exceptional customer service! I had a problem with my front end vibrating and had to purchase new tires, they balanced them and did a wheel alignment. A few weeks later (probably longer than that) my front end was still vibrating so I took it in and they fixed the problem for no charge! Not even labor costs! They honestly stand behind their work. They also didn’t try to up sell like some other places do, unless you really need something done. They also worked to make it as affordable as possible. At that time they also told me my about a wheel that had been welded in the past. About 2 months later I had a slow leak in my new tire. Found out there was a crack in the wheel. (All these big and bad potholes!) They immediately called a wheel repair shop and got a quote and set an appointment to get repaired. Didn’t have to wait around. So I’m taking it back to get repaired and they will give me a car to drive until it is fixed! Waterloo Automotive will continue to be my go to automotive place for the future. I highly recommend to anyone who is looking for an honest auto repair shop. While waiting, enjoy good conversations with Brian and Josh, who BTW provide great customer service.

Always on top of their game and a pleasure to do business with.

My family loves Waterloo Automotive. We love their work and expertise. Their customer service is wonderful. We drive over from St. Louis because we trust them so much!

We have always had a great experience at Waterloo Automotive. They have great customer service, work and prices.

Yet another FABULOUS experience with all the crew at Waterloo Automotive! Not only are they always very helpful, respectful and willing to helping me by making sure I completely understand what is going on with my vehicles, they are showing and treating my daughter the same way. Thanks so much for all the years of wonderful treatment and service!

They are all very friendly. One of my vehicles they work on is what I use for work and they work with me to do the work on my schedule if possible.

I was very happy with the service provided at Waterloo Automotive! They explain the work that they are going to do, and my vehicle was done in 1 day. Great service!

Fast, fair, friendly. Making an appointment is quick and easy. Brian, Angie and all the office staff are friendly, helpful and outgoing. Work is always done right, and at a fair price. We've taken our cars, newer and older, to Waterloo Automotive for over six years and recommend them highly.

Brian and I believe Josh go out of there way to help you