5

So nice to call and actually talk to a real person without listening to a long menu. Was able to discuss the problem with a mechanic and was able to get the work scheduled quickly. Received a call back with diagnostics and price before any actual work was started. We were even told to test it for two weeks and come back for another check up. Fast and courteous service. Would highly recommend Waterloo Automotive.

5

Waterloo Automotive was so kind and helpful with squeezing my vehicle in on their schedule for an oil change. I dropped off my vehicle the night prior to the appointment and by 10 am the next day it was ready! I would recommend this place to anyone.

5

I have used Waterloo Automotive as my go-to auto repair shop for the last 16 years. They always do excellent work at a fair price.

Thank you very much Chris! We appreciate you for taking the time to leave this review. It truly means the world to us!!

- Waterloo Automotive
5

Always straight forward and honest with me. Thank you

Thank you Margaret. It is our pleasure to help! Appreciate your kind words very much!!!

- Waterloo Automotive
5

I love the customer service at Waterloo Automotive! They know how to make you feel welcome. New tires installed as promised and they even gave me a loaner car. I will definitely be back!

All we can say is, wow and THANK YOU! You are too kind but we're glad you chose us.

- Waterloo Automotive
5

5

Always professional. They are honest and do great work. Never push anything unnecessary! It’s so nice knowing you can trust them.

Wow! Thank you very much for leaving us this review. We appreciate you!

- Waterloo Automotive
5

Staff is very friendly and professional. Brandon was very thorough with explaining everything and very understanding of the situation.

Thank you for your kind words. We will definitely pass them along to Brandon!!

- Waterloo Automotive
5

Waterloo Automotive did a wonderful job on my Wife’s car. Candace and Service crew keep use well informed from beginning to end on what was going on with our car. I highly recommend them for your automotive needs.

5

They were very thorough and explained in the handout of all the specific areas of the car inspection. And they had a comfortable area, providing fresh brewed Keurig coffee as well as filtered cold water . And they kept to the scheduled appointment time. I was impressed with the cleanliness of the place.

Waterloo Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Waterloo Automotive (618) 939-5855 if you have any issues in accessing any area of our website.