Waterloo Automotive

Took a vehicle in for a Pre-Purchase Inspection. They turned it around quickly and provided an incredibly detailed report about small, medium, and major issues with the car. Saved me from making a mistake! Josh and Brandon are great.

Took my car in for a routine oil change this afternoon, I was in & out in under 30min. Waterloo Automotive offers great, fast & friendly services. They understand people's busy schedules and works fast to get their customers taken care of in a minimal time. Very friendly employees. They always greet their customers by their first name as soon as you walk in the door. I will definitely be recommending Waterloo Automotive to anyone who asks for car care services.

Great service, and Candice is the first person you met when going into the shop, she is AWESOME

The night before a week long family trip my daughter’s car died and wouldn’t start. I had the car towed to Waterloo Automotive and they took care of it while we were on vacation, even taking time to text and email me updates on services and charges. I trust them fully with anything large or small when it comes to vehicle maintenance or repairs! It ended up just being a bad battery, but they checked the whole starting system over to make sure her car was tip top! I appreciate that level of service and commitment to customers!! That’s why all of our vehicles go to Waterloo Automotive!

Brought car in to have ignition tumbler changed out. Figured it would 2 or 3 days. Wanted to keep same key code so key would still work in door. In at 8 and done by 3. All perfect. Would definitely recommend.

Excellent job replacing our son’s transmission. Fast and friendly service. Very personal and makes customers feel like family!! They called with any issues and kept us informed throughout the whole process. Highly recommended.

Thank you for getting my Lincoln in and determining the problem. I appreciate the professionalism of your office staff.

We had a wonderful experience! They were professional and prompt for our vehicle. Communication was excellent too.